Prestige Oceanfront Resort, WorldHotels Luxury

The hotel is beautiful. Love the cafe on the lobby

The lobby and covered porch are beautiful touches at this hotel. Wonderfully decorated with spectacular views. The views from the room were ok—we could see the water from two small windows on each side of the room but the center of the view (between the windows) was a long stretch of wall that certainly took away from the view. Also the walls were paper thin and we heard our very loud, very drunk neighbors for late into the evening. More/better soundproofing would be helpful. The restaurant had terrible service—we waited 1 hr, 53 minutes for our food with hungry kids. The waitress said she was busy but every table that was seated after us was served before we were.

Great location, stunning view and setting, friendly and helpful staff. Beautiful decor and presentation of the hotel. Fabulous food and great service - Enjoyed food and drink from the main restaurant and cafe in the main foyer (who had the most lovely staff). Really well priced. Really liked how helpful the reception staff were in responding to our initial disappointment / concern with the first room (Whilst we knew we had booked a room with a balcony that had a partial view of the water - What we didn't know until we went into the room was that it was a corner room, that had another balcony in front of ours and that other guests could be on their balcony and look into our room be in front of us). This was managed really well and did not make us feel awkward or embarrassed for raising our concerns / disappointment / how uncomfortable we felt. Another room was offered (which we accepted), whilst we lost our balcony we felt more private. The free use of the kayaks was a real bonus and thoroughly enjoyed. Great fun and a lovely way to explore the coast line. Able to see so many seals (from a safe / respectful distance). Great facilities just a short drive into Sooke.

Great food. Loved the food in the lobby cafe. Their hot chocolate was made with Dutch chocolate and real milk yummy the restraunt made theirs from a packet and hot water uggg awful and charged $5 for it! I expected better. The person who cleaned our room was excellent. She / he recognized we only drank tea and left us tea bags. Lovely. I phoned this morning to see if anyone had handed in document in a folder at the restraunt could you check and get back to me?

I especially liked the decor, it was just gorgeous. I said more than once that I felt as if I was in Hawaii then learned from the staff that the hotel was replicated from a Hawaiian Hotel! The staff was fabulous as was the food.