Prestige Oceanfront Resort, WorldHotels Luxury

Great location, stunning view and setting, friendly and helpful staff. Beautiful decor and presentation of the hotel. Fabulous food and great service - Enjoyed food and drink from the main restaurant and cafe in the main foyer (who had the most lovely staff). Really well priced. Really liked how helpful the reception staff were in responding to our initial disappointment / concern with the first room (Whilst we knew we had booked a room with a balcony that had a partial view of the water - What we didn't know until we went into the room was that it was a corner room, that had another balcony in front of ours and that other guests could be on their balcony and look into our room be in front of us). This was managed really well and did not make us feel awkward or embarrassed for raising our concerns / disappointment / how uncomfortable we felt. Another room was offered (which we accepted), whilst we lost our balcony we felt more private. The free use of the kayaks was a real bonus and thoroughly enjoyed. Great fun and a lovely way to explore the coast line. Able to see so many seals (from a safe / respectful distance). Great facilities just a short drive into Sooke.

Great food. Loved the food in the lobby cafe. Their hot chocolate was made with Dutch chocolate and real milk yummy the restraunt made theirs from a packet and hot water uggg awful and charged $5 for it! I expected better. The person who cleaned our room was excellent. She / he recognized we only drank tea and left us tea bags. Lovely. I phoned this morning to see if anyone had handed in document in a folder at the restraunt could you check and get back to me?

You can't beat the view from the only hotel in Sooke. Located right on the harbour, it's a first class hotel which ensures you are treated well. The lady at the Island Tarts Cafe is absolutely delightful and made our visit by noticing that my 7 year old grandson had a loose front tooth. She mentioned that she was also a dental hygienist and could get that tooth out with a little tug. Every morning that we saw her there, she had such positive energy and was so engaging. People really do make the experience. Also, if you chose to not have your room serviced, you were given a $10 restaurant coupon for 'going green'. That was an unexpected bonus!

The bed was comfortable, everything was very clean, I appreciated the small refrigerator and the bath products. Also, it was nice to be able to regulate the room temperature and the fan. I enjoyed going down to the lobby to buy a coffee at 7 AM.

The hotel has a stunning location. Big free carpark, Reception staff, The lovely Beatrice was a joy. The restaurant on site is a must. Fantastic manager and amazing waitress who were top. Food amazing seafood. Really good all round hotel that has everything to offer. The indoor pool was a nice bonus for the family to enjoy. Cannot really fault the hotel at all